+918179696655
+918179696655
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Return Policy

At Sreejy, we aim to ensure your shopping experience is smooth and satisfying. If you are not fully happy with your purchase, you can return it under the conditions below.✅ Eligible for Return You may return a product if:You received the wrong, damaged, or defective item.The item is in original condition – unused, unwashed, and with original tags & packaging.You raise the return request within 7 days of delivery.❌ Items NOT Eligible for Return Used or washed products Innerwear, hygiene-related items, or cosmetics Items marked as non-returnable or sold under clearance Personalized/customized items🔄 Return Process Initiate Return: Contact our support team with your order ID and reason within 7 days of delivery.Approval: Our team will verify your request and guide you with next steps.Pickup/Return: We’ll arrange a reverse pickup (where possible) or guide you on how to send the product.Inspection & Confirmation: Once we receive and inspect the item, we’ll confirm your return status.🚚 Return Shipping If the return is due to our error (wrong/damaged product), we’ll bear the return shipping cost.For other reasons (change of mind, size, etc.), the customer must pay return shipping charges.💵 Refund or Exchange After approval, you can choose a refund (as per our Refund Policy) or a product exchange, if available.📞 Need Help?For return assistance, contact:📧 Email: sreejy99@gmail.com📱 Phone/WhatsApp: +91-8179696655🕒 Timings: 10:00 AM to 6:00 PM, Monday to Saturday