Refund Policy

At Sreejy, your satisfaction is our top priority. If you're not happy with your purchase, we're here to help.โœ… Eligibility for RefundYou are eligible for a refund if:You received a damaged, defective, or wrong product.You raise a return/refund request within 7 days of delivery.The item is returned in unused condition, with original tags and packaging.โŒ Non-Refundable ItemsWe do not offer refunds for:Used, worn, or washed productsInnerwear, hygiene products, or personalized itemsClearance or final sale itemsReturns requested after 7 days๐Ÿ” Refund ProcessContact us within 7 days with your order details and reason.Our team will verify and approve your request.Once the product is returned and inspected, the refund will be processed.๐Ÿ’ณ Refund MethodsPrepaid Orders: Refund to your original payment method (UPI, card, etc.)Cash on Delivery Orders: Refund via bank transfer or UPIRefunds will be processed within 5โ€“7 business days after product inspection.๐Ÿšš Return ShippingIf the issue is from our side (wrong or damaged item), we will arrange a free reverse pickup or cover your return shipping cost.For other reasons, return shipping costs are the customerโ€™s responsibility.๐Ÿ“ž Contact UsFor refund or return-related support, contact us at:๐Ÿ“ง Email: sreejy99@gmail.com๐Ÿ“ฑ Phone/WhatsApp: +91-8179696655๐Ÿ•’ Timings: 10:00 AM โ€“ 6:00 PM, Monday to Saturday